Return Policy
At Timelessment™, we want you to be satisfied with your purchase. If you're not happy with your product, we offer a simple return process.
Return Eligibility
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Items must be unused, in original condition, and in their original packaging.
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Returns must be requested within 14 days of receiving your order.
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Certain items, such as custom-made furniture or final sale items, cannot be returned.
How to Return an Item
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Contact us at service@timelessment.com to request a return authorization.
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Once authorized, return the item in its original condition.
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Upon receipt and inspection of the returned item, we will issue a refund (excluding shipping fees, unless the return is due to an error on our part).
Non-Returnable Items
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Custom or made-to-order items
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Clearance or final sale products